Insurance and DORA compliance

Insurance undertakings and intermediaries depend on legacy systems and outsourced operations. DORA compliance requires documented control over actuarial, claims processing, and policy administration ICT systems.

Why DORA matters for insurance

DORA establishes digital operational resilience as a mandatory compliance requirement for insurance undertakings and intermediaries. Supervisory expectations extend to transparent documentation of all ICT third-party service providers, comprehensive incident reporting, and integrated oversight of outsourced operations, particularly claims processing and actuarial systems.

Insurance firms typically operate complex legacy systems alongside modern cloud-based platforms, creating supplier dependencies that cut across underwriting, claims management, and financial reporting. Regulators now require documented control over these dependencies, validated incident classification, and timely reporting of major ICT disruptions. Compliance must align with existing Solvency II and IDD frameworks.

Sector-specific compliance challenges:

  • Legacy system dependencies: policyholder databases, underwriting platforms, policy administration systems
  • Outsourced claims processing: third-party ICT providers managing critical business functions
  • Actuarial system ICT risks: models, data systems, and calculation infrastructure
  • Integration with Solvency II governance and Own Risk and Solvency Assessment workflows
  • Intermediary compliance: distribution channels with independent ICT infrastructure

How Ariadnah helps insurance firms

Our platform addresses the full scope of insurance DORA compliance: comprehensive documentation of legacy and outsourced operations, automated incident management, validated supplier oversight, and seamless integration with Solvency II risk governance frameworks.

Platform capabilities for insurance:

  • Pre-populated ICT supplier library covering claims processors, policy systems, and analytics providers
  • Register of Information: all 15 RT schema tables generated from your outsourcing and supplier data
  • Legacy system inventory and criticality mapping: underwriting, actuarial, and claims platforms
  • Incident management workflows aligned with insurance sector operational continuity requirements
  • Solvency II integration: linked risk and control governance across DORA and prudential frameworks

Ready to simplify insurance compliance?

Book a discovery call to explore how Ariadnah supports insurance undertakings through DORA transition and ongoing oversight.