Govern ICT risk
Give the management body a clear framework, named ownership, current policies and enough information to direct and challenge the work.
The Digital Operational Resilience Act has applied since 17 January 2025. It asks in-scope financial entities to govern ICT risk, handle and report major incidents, test resilience, and control ICT third-party risk as part of normal operations.
DORA in one minute
DORA is Regulation (EU) 2022/2554. It creates a common EU framework for the digital operational resilience of the financial sector. The management body remains accountable, while the work crosses risk, information security, operations, procurement, legal, compliance and the business.
Read the official regulationDORA covers a broad range of EU financial entities, including banks, insurers, investment firms, payment and electronic-money institutions, fund managers, pension institutions, crypto-asset service providers and financial market infrastructures.
The regulation also creates an oversight framework for ICT third-party providers designated as critical. Proportionality, exclusions and the simplified ICT risk management framework can change what a particular entity must do. Scope therefore needs to be checked entity by entity, not inferred from a group label.
These workstreams are often owned by different teams. DORA makes the relationships between them the important part.
Give the management body a clear framework, named ownership, current policies and enough information to direct and challenge the work.
Detect, record, classify and respond to ICT-related incidents, with the facts and decisions needed for major-incident reporting.
Run a risk-based testing programme, track findings and show that remediation changes the organisation's actual resilience.
Understand dependencies, assess concentration and contract risk, maintain exit thinking and keep the Register of Information current.
Use incidents, tests and threat information to improve the framework. DORA also permits voluntary cyber-threat information-sharing arrangements.
The service owner knows which supplier matters. Procurement knows the contract. Information security knows the incident history. Risk knows the control. Finance knows the spend. Much of the explanation lives in meetings, email and documents that no one maintains as a shared operating record.
A workable DORA model starts with shared records: legal entities, business functions, ICT services, assets, suppliers, contracts, risks, controls, incidents, tests, decisions and evidence. Each team can keep its own accountability without rebuilding the same facts for every request.
Ariadnah helps recover that organisational knowledge, give it named ownership, connect it across workflows, and carry it forward into registers and reporting. Specialists remain responsible for interpretation and judgement. The platform makes the underlying work visible and reusable.
Article 28 requires financial entities to maintain and update a register of information for contractual arrangements involving ICT services provided by third parties. The European Banking Authority explains that the register supports the entity's own third-party risk management, supervisory work and the designation of critical ICT third-party providers.
The hard part is not filling cells. It is preserving the relationships between entities, functions, services, suppliers, contracts, data locations and identifiers as they change. A register assembled only at reporting time quickly becomes a reconciliation exercise.
See our Register of Information approach →Our field notes focus on the places where teams usually need to make an interpretation, preserve a relationship or repair the quality of the underlying data.
5 field notes
How the DORA register fits together, from identifiers and relationships to submission-ready data.
4 field notes
How services, dependencies and financial data connect to the functions the organisation must keep running.
5 field notes
How to classify ICT arrangements and preserve the supplier and contract knowledge behind the register.
3 field notes
The data quality, identifiers and technical relationships that determine whether DORA records remain usable.
6 field notes
Practical lessons on proportionality, supervisory expectations and maintaining DORA after the first submission.
For financial entities covered by both regimes, DORA is treated as the sector-specific Union legal act for the NIS2 provisions on cybersecurity risk management, incident reporting, supervision and enforcement identified by Article 4.
That does not make NIS2 irrelevant. National cybersecurity strategies and crisis-management structures continue to matter, and a group may contain entities or activities that are not covered by DORA. The right question is which legal entity and activity falls under which rule, not whether the group is simply “a DORA organisation” or “a NIS2 organisation”.
Read the European NIS2 guide →The Digital Operational Resilience Act, Regulation (EU) 2022/2554, sets common requirements for how in-scope EU financial entities manage ICT risk, incidents, resilience testing and ICT third-party risk.
DORA has applied since 17 January 2025. It is now an operating obligation, not a future implementation deadline.
The management body retains responsibility for the ICT risk management framework. Delivery usually spans risk, information security, operations, procurement, legal, compliance and the business owners of critical or important functions.
It is the structured register of contractual arrangements for ICT services provided by third parties. It supports the organisation's third-party risk management, supervisory work and the designation of critical ICT third-party providers.
For financial entities covered by DORA, DORA is the sector-specific Union act for the NIS2 cybersecurity risk-management, reporting, supervision and enforcement provisions identified in Article 4. Other NIS2 provisions and national context can still matter, so scope should be checked for each legal entity and activity.
This guide is an operating overview, not legal advice. Applicability and proportionality depend on the entity, activity and jurisdiction.
A discovery call can start with a live responsibility, such as a register that depends on repeated spreadsheet reconciliation, supplier knowledge spread across teams, or incident evidence that is difficult to reconstruct.
Book a Discovery Call →